Terms and Conditions

 

Welcome to the IntoVintage website. These are our terms and conditions for use. These terms apply to the use of this Website. By accessing this Website and placing an order you agree to be bound by the terms and conditions set out below.

 

LEGAL USE OF THIS WEBSITE:

In using this website you agree to use this site only for lawful purposes and in a manner that does not infringe or restrict the use of this site by any other parties. You are prohibited from transmitting any unlawful, defamatory, obscene or offensive material, or any material that constitutes or encourages conduct that would be considered a criminal offence, or is likely to give rise to civil liability, or which otherwise violates any law in your country. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone using the site in an inappropriate manner.

 

YOUR INFORMATION:

We will always treat all your personal details as confidential.

We will keep these details on a secure server and we will comply with UK Data Protection legislation in relation to the use of your personal data.

We will only ever use your information for the following purposes:
For statistical purposes to improve this Website and its services to you.
To serve website content and advertisements to you.
To administer this Website.
If you consent, to notify you of products, events or special offers that may be of interest to you.
If you consent, to send you information by post or email.
We will not release your personal details to any company outside of IntoVintage for mailing or marketing purposes, unless you agree.

Cookies are used on this shopping site to keep track of the contents your have entered into your shopping cart . Your financial details are not held by IntoVintage – they are kept by the financial service provider (Paypal or Google checkout) and IntoVintage does not have access to these records.

 

CONTENT ACCURACY:

We pay care and attention in the preparation of the content of this website. We ensure that prices and dimensions are as correct as possible, at the time of publishing and that all products have been fairly and accurately described. There can always be discussion about the dating and accuracy of pieces and we accept that it is possible for us to make the occasional error. Weights and measurements are approximate and offered as a guide only.  All prices are displayed inclusive of V.A.T. at the prevailing rate.

Every effort is taken to display and describe the colour of items as accurately as possible. However as colour reproduction depends on your computer’s monitor it is subject to a number of factors beyond our control, we cannot guarantee that your monitor’s display of the colour will be an exact match to the actual item itself.

The products offered for sale on the Website are vintage products.  As a buyer of PRE-OWNED products you acknowledge the associated risks involved in purchasing such products. We make every effort effort to ensure that the condition, provenance, authenticity and other attributes of any pre-owned items are accurately described, we also make every effort to list any flaws or damage to any item that is not commensurate with the age of the piece that we are aware of, but the descriptions may not always include all faults, imperfections and restorations. Pre-owned products sold over the site will be sold in a used condition reflecting their original quality, age, history, use, provenance, wear and tear and do not come with any guarantee as to their age, authenticity, genuineness, provenance, origin, importance, rarity, value, historical reference or significance, period, culture or source. IntoVintage items are NOT NEW, it is therefore important that you review all product descriptions carefully and you should only offer to purchase them with this in mind.

All prices quoted on the IntoVintage website exclude delivery costs, those costs will be added at checkout.

 

AMMENDMENTS:

We aim to constantly improve and develop the IntoVintage website for the benefit of our customers and other users. To enable this process to take place, we may occasionally modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and we may also change the conditions from time to time. Your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of any such change.

If we are informed of any inaccuracies in the material on our Site we will attempt to correct them as soon as possible.

 

LINKS TO EXTERNAL WEBSITES:

Other websites, linked to or from the site, are not under our control. We shall not be responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind by us and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

 

COMPUTER DAMAGE:

We make every effort to ensure that this website is free from viruses or defects. However, due to the nature of the Internet, we cannot guarantee that your use of this website will not affect your computer. We recommend that you purchase the correct firewall and anti virus software to enable use of this and other websites and to screen out anything that may cause damage. We shall not be liable in the very unlikely event that while using this website your computer equipment is damaged.

 

INTELLECTUAL PROPERTY:

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights of all materials and content made available as part of your use of this website shall remain at all times with IntoVintage. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within this website are made available for your personal, non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

TERMS & CONDITIONS OF SALE:

ORDERING:  When you place an order through Intovintage, you will be sent a confirmation email. This does not mean that your order has been accepted, only that you have made an offer to buy something from us. A contract between you and IntoVintage for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Prices and availability of goods are subject to change without notice. By submitting an order to purchase products from IntoVintage you acknowledge that you are offering to enter into a binding contract to purchase those products for the price shown on the Website, together with any additional delivery charges.

PAYMENT:  Full payment is required for all items at the time of order. All goods remain the property of IntoVintage until such time as payment is made in full.

DELIVERY:  IntoVintage shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control. Risk in Goods (including damage & loss) shall pass to you at the time when you collect the Goods or when we deliver the Goods or, if you wrongfully fail to take delivery of the Goods.

The customer is responsible for ensuring the dimensions of their purchases are suitable and accessible for their home, office or other intended environment.

The customer must inspect all goods upon delivery and advise of any shortage, damage or defect at this time. Should this be impractical because of the packaging etc, email notification must be received by IntoVintage within one day of delivery. Claims for damages made outwith this period shall not be the responsibility of IntoVintage and may be deemed to have been caused after the time of delivery.

Delivery of large goods will be deemed to have taken place when they are taken from the delivery vehicle at the customer’s delivery address. Whilst IntoVintage and its contracted parties always exercise great care and consideration whilst on the customer’s property, IntoVintage shall not, under any circumstances, accept liability for any occurrence that may take place thereon.

DELIVERY DATES:  All dates quoted at the time of order are made in good faith and whilst every effort will be made to honour them, these are estimates only. Time is not the essence of the contract and consequently IntoVintage shall not accept any liability nor damage or compensation claims for consequential loss arising from overdue deliveries.

RETURNS: You may return goods by notifying us of your intent to do so by email, within seven days of delivery by IntoVintage. After seven days, if we have not received such notification, you will be deemed to have accepted the Goods. After acceptance, you shall not be entitled to return Goods.

The Goods must be returned in the same condition as delivered to you, and must not be used by you. A full refund will be given for the returned items exclusive of the original delivery charges paid. IntoVintage will not be able to refund the delivery charge unless the item has been delivered damaged or the wrong item has been sent. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund to you.

You, as the buyer, have a duty of care for the product whilst it is in your possession. You are the owner of the Goods once delivered to you and you are consequently liable for any loss or damage. Failure to take reasonable care may result in a claim against you or our refusal to accept the Return or make payment of a full refund.

Refund payments will normally be made within 30 days of any such Return item being received by IntoVintage and only after such time as we have inspected the condition of the Returned item(s) and sent you an email confirming that a refund is entitled.

To minimise the risk of any such claim we ask that you securely repack the Goods to protect them from any accidental damage, retain the original packing where applicable and use this when returning the Goods. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Please note that if you return jewellery the Royal Mail will only cover your return parcel against loss or theft if you use Special Delivery.

EXCHANGE:  You may exchange Goods by notifying IntoVintage of your intent within seven days of delivery by IntoVintage or our appointed carrier, subject to the conditions of the above clause. If you wish to exchange an item your original delivery charge will not be refunded, except where the original item is faulty.

CANCELLATIONS:  In the event that you wish to cancel an Order or part of an Order, you should notify us as soon as possible. The term “Cancellation” refers to a cancellation of an Order or part of an Order by you, prior to delivery to you. A cancellation after delivery is termed by us as a Return. Please refer to the relevant section above.

CLAIMS:  IntoVintage total liability for any claim arising out of any order placed by way of the Website, whatever the nature of the claim, shall not exceed the price of the Product(s) supplied by us to the Customer.

UNAVAILABILITY OF ITEM:  If IntoVintage are unable to complete delivery due to any reason within a reasonable time, we reserve the right to cancel the Order in full or in part. IntoVintage will notify you via the contact details provided by you at the time of Order and any payments made for such cancelled Goods will be refunded. IntoVintage will not be obliged to offer any compensation for disappointment suffered.

As the items are limited in supply, all items are subject to availability. IntoVintage will tell you as soon as possible if the Product(s) you want are not available. We will also tell you if or when we can get a similar item for you.

 

Any sale or service is subject to English law and the sole jurisdiction of the English courts.